Accountancy practice Shorthouse & Martin has spent the past
30 years building a business based on two principles: delivering
quality and value to its customers.
Based in Basingstoke, the practice includes ten qualified fee
earners supported by four support staff. The team provides
financial and business services to more than 2,000 companies
including many foreign businesses looking to establish operations
in the UK.
Change that improves
In order to ensure the delivery of quality and value to its
customers, Shorthouse & Martin sets exceptionally high
standards for its team while it invests in new technologies that
drive efficiencies across the business.
Les Shorthouse, one of the founding directors, explains, “If we
see an opportunity to improve the way we work, without sacrificing
quality, then we’ll embrace it. At the same time, we’re extremely
careful how we bring in new staff.”
The Chennai team had gained our trust. We knew that
outsourcing through IRIS Resourcing was a smart opportunity to
expand our business operations without sacrificing quality,
allowing us to deliver greater value to our clients.
Les Shorthouse
Director
Shorthouse & Martin
He cites the firm’s early adoption of IRIS practice software in
1989 as an example of this approach to improving business
processes. “It was then, and remains today, a revolutionary
application for the industry. Because IRIS could automate so many
of our existing processes it quickly made our business much more
efficient. We were able to share these efficiencies with our
clients through more competitive rates and an even better
service.”
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